Business Design Management for Customer Service Experiences!
Customer Service Experience Design Thinking
Business Enterprise Architecture, Big Data, Cloud API and SOA
Why Business Enterprise Architecture?
The needs for Business API-integration for SOA-integration of software, apps & services
How It Works: Design Thinking & Agile
What does an EA Business Analyst actually do? Day in the life of EA Business Analyst.
Design Thinking is a powerfull tool
Design thinking is a powerful tool to tackle the unknown. It's a means of going on an expedition, without map/destination, but know that you'll end up somewhere great!
Lack of BA: Reason why projects fail!
BA Interview Workshop, skills & methods.
Most Important Success Attribute for EA.
The Future of Product Management
Product Management, Designers & Software Developers and Business Analyst Roles.
Business Impact of Cloud API's
Business Impact of Private, Partner and Public API's for new SmartCity initiatives
Balanced Team by Janice Fraser
Balanced team works more streamlined, creates better client relations, and improves results overall for organization and users.
Business Analysis & Architecture
Open Group about bridging Business Analysis with Business Architecture
Example of Agile Scrum Stand-up
Highlight less desirable behaviours that can sometimes make their way into a Stand-up Team working towards the overall goals.