Digital Is Not A Trend for Tomorrow .. It Is Already Here Today
This is how the consumption of mobile services and data looks like, when we travel around.. Imagine now all the posibilities for Service...
The Conversation Prism for Social Media & Digital Business Communication
The Service Design Thinking Prism shows all potential cloud tools and services that can be taken in use to create a Customer Experiences....
Process Improvements by Service Design Thinking
#ServiceDesign #CustomerExperience
Service Design as a cross-disciplinary science
Service Design is a highly multi-disciplinary approach based on all educational backgrounds. Service Design integrates for systems,...
Service Design Thinking in Business
Olga Scupin and Manuel Großmann from Service Design Berlin talk about their Summer University Course 'Service Design: Facilitating...
Creating Business Models based on User-Centered Services
Olga Scupin and Manuel Großmann talk about their upcoming course at the Berlin Summer University of the Arts. This 5-day course will...
Service Experience Design conference, Berlin 2014
The Service Experience Design conference (SXC14) team in Berlin explains the need for Service Design Thinking. Service Design Thinking...
IBM: Design Thinking: How It Works!
#ServiceDesign #CustomerExperience
Service Experience Camp 2014, Berlin
How I work at NetCity.dk Consulting - and how Service Design Berlin network people works! Service Experience Design Camp was repeated...