Service Description

Get your organization on the path to digital success with our 1-day Customer Journey Maps & CX-workshop. Our team of experts will guide you through the agile, cloud digital transformation process, including Customer Journey Mapping, LEAN eBusiness Canvas strategies, LEAN service design thinking, and cloud CX-UX-UI-API delivery. We setup the agile tools or toolkits at your office, getting digital customer experiences to the next level. WHAT WE DELIVER: We facilitate Customer Journey Mapping and builds Customer Experience department inside your organization by facilitating workshops and helping setup ALL necessary agile, LEAN Service Design Thinking IoT/AI Toolkits and tools at your local corporate office. We help you prepare for Customer and User Experience Mapping inside your organization by helping you SETUP necessary Service Design Thinking Toolkits and tools at your office. AGENDA Agile Digital Transformation for Cloud, NFC, IoT, EDI & AI: 1. Customer Journey Mapping 2. eBusiness Model Strategies * 3. Lean Service Design Thinking 4. Cloud CX-UX-UI-API delivery! * DESIGN THINKING is a process defined to develop new & viable solutions to problems considering human needs primarily. Service Design thinking is developed and taught at the Stanford d.school and can be applied to making not-seen-before-solutions in virtually any field, from designing physical object to service design to even re:designing your life experience. We will explore the process and the steps by working hands-on and inspires to further exploration on your own, as couples - and later as working TEAM in future...