DesignLabs.dk for Social Media
Mobile NFC/IoT/AI/EDI/API eMarketing
My Circular Economy Design Study
To become SDG-resilient we do need Circular Economy design by web, apps, IoT, AI & EDI to close CRM-gaps in Supply Chains
My mobile Cand.IT eBusiness CRM/SCM big data architecture research is internal, online & mobile apps; which creates super complex data environments, which means web/app & cloud it-systems should be tweaked + agile integrated constantly. This is due to the complexity and lack of agile organizations or IoT/AI-business understanding of systems. Thus, Service Design, LEAN Startup & agile research methods were invented for IoT-ideas, why we offer organizations, companies and the public sector UI research, CX service design and LEAN UX-prototying/tests for creating CX-team agility & co-working for your IoT-organisation.
Design Toolbox
Design Thinking Toolbox Guide
https://en.dt-toolbook.com/tools
Vi skaber LEAN UX-toolbox workshops for at give dig alle CX-materialer og UX-værktøjer, du har brug for til en succesfuld LEAN UX-implementering, samlet på ét sted. Udover produkter af høj kvalitet tilbyder vi vores kunder LEAN UX/CX-ekspertrådgivning og, om nødvendigt - professionel træning - der hjælper med at bruge LEAN-UX-produkter bedst muligt i agile it-organisationer.
TOOLBOX TIMELINE
2018 - today
Customer Journey Map(s)
Agile+CX+LEAN+UX+IoT+AI
servicelabs.dk
Learn Design Thinking, LEAN Service Design & UX from the best.
Customer journey Mapping is essential because it explains how customers experience your brand. You can use Customer Journey Mapping to optimize the Customer’s Experience and understand their expectations. Whether you own a small, medium, or large company, you will benefit from customer journey mapping & AI.
2014 - 2018
LEAN Design Thinking
Service Design Doing
marcstickdorn.com
From agile-LEAN thisisservicedesigndoing.com to LEAN-journey management we explore everything from agile it-teams, service design doing, to Journey Mapping accross every organizations.
As organisation exploits Journey Maps, Service Design with LEAN Startup for UX at operational, strategically and tactical level, then you get cross-silo information systems for agile customer-centric eBusiness-innovation and decision-making by visual CX-thinking.
2007 - 2014
Design Management offers a way to apply planning and problem-solving to brands, products, services, and social media marketing to meet customer needs + business goals simultaniously. Design Management encompasses every UX-design discipline, including graphic design, engineering, architecture, business, and fashion.