Illustrations from article, plus my own models and illustrations for Agile Business Design
Source: Read full article...
Source: Read full article...
Updated: Aug 14, 2020
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We help Corporates & Startups to think visually!
Business Innovation means creating real value and genuine new ways of delivering IT/IoT and consuming services instead of copying others.
The Cloud-idea is that you by CX can work across business fields such as e.g. Finance, Purchasing, Procurement, Production, Sales, Marketing & Service units, which
is our Service Design TEAM focus!
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Article and illustrations...
“Service” and “Design” are both words with a long history of misunderstandings. This article aims to clarify that when we talk about design, we are not talking about visuals. And when we talk about services, well, it isn’t just about services.
Service Designers research, design, prototype and implement experiences and the mechanics in business to create these experiences.
In the front-stage, we design products and services for meaningful customer experiences. In the back-stage, we design processes, rituals and training to create outstanding employee engagement, cultural change and optimized tools.
Source: Read full article here...
Source: Read full article here... https://medium.com/die-krieger-des-lichts/service-design-excuse-me-what-b0efe1ef228a
Source: Read full article here... Observations on Design Thinking, Lean Startup and Scrum (1): Common Ground
Article illustrations
Source: Read full article here... Observations on Design Thinking, Lean Startup and Scrum (1): Common Ground
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