eBusiness by Design
Big Data Design Thinking Agency in CPH, Denmark
Using UX Service Design, Business Design + Software Design we make sure your customer gets experiences from doing e-business with you internally, online & mobile. We help you design Big Data eBusiness platforms using Customer Journey Maps, LEAN Business Model Canvas and Agile UX/CX methods inside entire value chains!
Business Design Innovation Coach
“Using Design Thinking we help deliver innovative it-business solutions that solves real it-user and e-business challenges in soon highly inter-connected value chains."
Bjarne Jensen, Cand.IT eBusiness Design Consulting, NetCity.dk Design Research
Customer Journey Mapping Tools...
As most important tool Business Innovation Analyst uses Customer Journey Mapping, which makes sure all your IoT-systems are aligned internally, online and mobile to create most agile and LEAN UX-value towards all internal users, often web self-service users and mobile customers (CX).

Business Service Analysis, CBS illustration

Typical conflict for Sales vs. Marketing

Business Model Canvas, Agile & LEAN

Business Service Analysis, CBS illustration
Who owns IT-requirement process? Your Agile Business Innovation Design Coach doing Customer Journey Mappings, LEAN Service Experience Design Thinking in your value chain!




Digital Transformation Design Coach
for your Big Data UX, SmartCity & IoT
We create your strategic, tactical & operational Design Thinking Room ...




“By hiring eBusiness Innovation Coach we are able to do change management in our company that benefits the entire organization, all employees - and our customers!”
Agile IoT Projects + LEAN UX/CX Change Manager, Andrew Lindsay, Silicon Valley. USA

For Agile Software Team to work we must have a Product Manager, some LEAN UX/CX Business Analysts, Engineering & Developer Teams, Test Users for QA sessions, plus central Agile LEAN Project Manager Team.


Competitive Advantage is about creating Business Benefits and Customer Value. The true value is done by User/Customer Journey Maps while creating strategically & tactical Enterprise Business Collaboration.

For Agile Software Team to work we must have a Product Manager, some LEAN UX/CX Business Analysts, Engineering & Developer Teams, Test Users for QA sessions, plus central Agile LEAN Project Manager Team.