eBusiness Design Workshops focusing on Customers & User Experience
Analyzing your current IT systems and all other internal applications, systems and processes we will be able to suggest process improvements in current IT estate. With emerging web and mobile technology, software platforms and services available today we need to DESIGN internal User Experiences (UX) - and external Customer Experience (CX) from business organizational level.
1-way communication & marketing
Wrong way of 1-way online marketing
Customer Experience Expectations
The demanding customers in push-pull economy
1-way Customer Service Experience
The wrong way of 1-way customer service
Digital Native Citizen Shopper
How to attract customers in a digital age?
Future of Retail Experiences
Intel, Adidas and Google vision videos
Retail Store & systems of the Future
How to create one personal relevant experience